NoScent Return Policy

We want you to be satisfied with your NoScent purchase. Because NoScent products are personal-care, laundry, and scent-control products, we can only accept returns on products that are unused, unopened, and still in their original factory-sealed packaging.

Return Eligibility

To be eligible for a return:

• The product must be unused.

• The product must be unopened and still sealed.

• The product must be in its original packaging.

• Proof of purchase or an order number may be required.

Products that have been opened, used, partially used, or have had the original seal broken cannot be returned or refunded.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, leaking, or you receive the wrong product, please contact us as soon as possible after delivery. Include your order number and photos of the product and packaging so we can review the issue and make it right.

Return Shipping

Unless the return is the result of an error by NoScent or the product arrived damaged or defective, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or credit card provider to post the refund.

How to Start a Return

Before sending a product back, please contact NoScent customer service with your order number and the product(s) you would like to return.

Returns sent without prior authorization may not be accepted.

Important

For health, safety, and product-integrity reasons, NoScent products with a broken or removed seal are final sale and cannot be returned.